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Trade Orders

Credit Card

You can make one-off orders via our distributors Littlehampton Book Services or UK wholesalers such as Bertrams, Gardners or THE. Standard discount terms are available on all trade orders over £100, but you may wish to contact us for more information on discount terms.

Trade Accounts

To buy our products on a sale or return basis, you will need to set up a trade account with our distributors Littlehampton Book Services. please download the Credit Application Form (pdf format), complete and return to LBS at the address indicated. Standard discount terms are available, but you may wish to contact us for more information.

Export Orders

If you wish to place an order for export, please contact us via the contact us section of this site.

Marketing

We may be able to offer various marketing support to booksellers – depending on the size of order. This includes advertising and media campaigns; author appearances and other events in store; and in-store posters and flyers. We are always open to suggestions, so please get in touch via email.

Returns

Provided you have a trade account with our distributor Littlehampton Book Services we will accept returns on all stock, subject to the guidelines listed below.

You will need to request authorisation for a return from LBS – preferably in an electronic form (EDI, spreadsheet or formatted text file). If this is not possible, a paper-based request will need to be raised manually; in this instance please send details of your return claim via email.

Returns Guidelines

1. Volume: The number of each title returned should not exceed the value of the last order of that title.
2. Age: No title is eligible for return until three months after the date of publication; or 15 months after the date of despatch relating to the last order.
3. Firm Sales: If a title is purchased on a firm sale basis (which is usually due to Pitch providing marketing support) a return request will be rejected.
4. Return of Stock: Once a return request is accepted, stock must be returned in saleable condition and at the expense of the returnee.
5. Credit Value: The value of the credit is calculated on an average of all purchases of that title over the 12 months prior to date of the last order.